Laurent Trottier, 29
Senior Implementation Consultant
MaintainX
Montréal, QC, Canada
What Makes Laurent an Engineering Leader
Laurent is deeply committed to improving the lives of frontline workers, having seen firsthand the challenges they face. In just over two and a half years, he has enhanced the day-to-day experience of more than 4,000 frontline workers across 350+ plants worldwide.
A true expert in implementing MaintainX’s CMMS solution, Laurent has a proven track record of guiding manufacturing clients through change management and digital transformation across industries. Beyond his technical skills, he is also a cornerstone of company culture. His energy and positivity uplift everyone around him, making him not only an engineering leader but also an inspiring team player.
Achievements, Advancements & Career-related Industry Contributions
Laurent began his career as a risk control consultant, conducting plant-by-plant risk evaluations and developing tailored mitigation plans that improved workplace safety and operational efficiency.
He later joined MaintainX as a senior analyst, quickly distinguishing himself through his people-first approach, charisma, and technical expertise. Since then, he has successfully led more than 100 CMMS implementation projects across sectors including food and beverage, automotive, agriculture, and textile manufacturing—consistently maximizing customer satisfaction.
With a background in mechanical engineering and hands-on industry experience, Laurent designs and implements streamlined, automated maintenance processes that significantly improve workforce efficiency. By enabling advanced technologies such as AI and automation, he reduces technician workload while driving operational excellence.
Partnering closely with plant managers, he helps develop effective preventive maintenance plans and guides them toward condition-based strategies that reduce unplanned downtime and cut maintenance costs by as much as 30%. He has also introduced process standardization initiatives and now plays a key role in executing MaintainX’s most complex global enterprise deployments.
Non-work-related Activities & Hobbies
A high-energy adventurer, Laurent enjoys mountain biking, road cycling, and even showing off his e-scooter. He launched the MaintainX Professional Services Strava Club—not only to track his performance (and brag a little) but also to motivate colleagues to get active. Whether racing up Mont Royal or popping wheelies on city bikes, Laurent brings energy, excitement, and fun wherever he goes.
Interesting Details
Laurent has played a key role in MaintainX’s growth, quickly becoming a trusted mentor to junior team members. He also serves as a vital liaison between Professional Services and the Product & Engineering teams, helping shape solutions that meet real industry needs.
As a native French speaker, he is known for his signature introduction: “My name is Laurent, but you can call me Larry.” This simple line reflects his approachable personality and his ability to connect effortlessly with colleagues and clients alike.
Why Laurent Chose This Career
Laurent chose this career because he enjoys interacting with people, solving complex problems, and continuously learning. His background as a risk control consultant exposed him to the widespread need for a solution like MaintainX in the manufacturing industry. Seeing the potential for meaningful impact, he was drawn to the company’s mission and vision.
Today, Laurent is passionate about helping clients drive digital transformation through practical, people-focused solutions that create lasting change.
