Data deletion, or letting go is hard to do

The July 2008 column discussed the advantages of creating a manufacturing operations cloud, a set of servers that provide common services for manufacturing operations. These services include manufacturing execution systems (MES), laboratory management systems (LIMS), maintenance management, warehouse management, receiving, material tracking, equipment logs, and training logs.

08/01/2008


The July 2008 column discussed the advantages of creating a manufacturing operations cloud, a set of servers that provide common services for manufacturing operations. These services include manufacturing execution systems (MES), laboratory management systems (LIMS), maintenance management, warehouse management, receiving, material tracking, equipment logs, and training logs. A manufacturing cloud can provide backup, archiving, redundancy, and scalability for these services. A manufacturing cloud can also provide the vital, but usually overlooked, function of deleting data.

There are many good reasons to keep manufacturing data. As engineers, we want to keep data for comparison and evaluation, because past production data can be used for lean manufacturing and Six Sigma projects. There are also rules and regulations that require data to be preserved. Data associated with materials, production, training, and maintenance often have compliance retention periods required by state and national regulations. Another important reason for retaining data is for legal challenges, to demonstrate production quality and testing activities.

Despite the desire to retain data, there is also an important reason to delete it. While deleting old and no-longer-relevant data can save disk storage and reduce backup requirements, the primary reason to delete data is litigation discovery cost. During the discovery phase of litigation, someone has to look at the data and decide if it is relevant to the case, and the time and cost to do the evaluation is large, often one of the major costs of litigation. Therefore, deleting old and no longer relevant data is a key requirement to reducing litigation costs.

Clear policy needed

Companies that have been through a discovery process have realized that they need a formal retention and disposition policy. This is a clear policy identifying types of retained data, how long it must be retained, and who has the responsibility for deleting it. Development of a retention and disposition policy must involve IT, legal experts, compliance officers, and line of business managers. It is important to not forget the people that create and use the content, because they may have local copies. The retention and disposition policy and automated procedures must also have provisions for a litigation hold. In this situation, data that may be scheduled for deletion must be preserved if it is relevant to the litigation. This means that responsibilities must be assigned to ensure that relevant data is not accidently deleted, because this is a red flag to juries that something is being hidden.

If your company has a retention and disposition policy, check to make sure that manufacturing data is addressed in the policy. Often the focus is on financial data and emails, but manufacturing data is often relevant to product liability litigation.

Also, it is important to ensure that manufacturing implements the policies. If the company has a policy but does not follow it and ends up in litigation, then this indicates that the company cannot be trusted to follow any policies.

Don't have a policy?

If your company does not have a retention and disposition policy, then start the work to support future policy development. This involves identifying all of the data that is retained, what the data represents, where it is located, where copies can reside, what applications are needed to delete the data, and who should have deletion responsibility.

During development of the retention and deployment policy, you will need to know what the data represents in order to know what rules and regulations apply. These steps also help identify what data should reside in your manufacturing operations cloud. Permanently and unequivocally deleting data is hard to do, but it is an important function for well-run manufacturing IT organizations.


Author Information

Dennis Brandl is president of BR&L Consulting, Cary, NC, which is focused on manufacturing IT solutions ( dbrandl@brlconsulting.com .




No comments
The Top Plant program honors outstanding manufacturing facilities in North America. View the 2013 Top Plant.
The Product of the Year program recognizes products newly released in the manufacturing industries.
The Engineering Leaders Under 40 program identifies and gives recognition to young engineers who...
The true cost of lubrication: Three keys to consider when evaluating oils; Plant Engineering Lubrication Guide; 11 ways to protect bearing assets; Is lubrication part of your KPIs?
Contract maintenance: 5 ways to keep things humming while keeping an eye on costs; Pneumatic systems; Energy monitoring; The sixth 'S' is safety
Transport your data: Supply chain information critical to operational excellence; High-voltage faults; Portable cooling; Safety automation isn't automatic
Case Study Database

Case Study Database

Get more exposure for your case study by uploading it to the Plant Engineering case study database, where end-users can identify relevant solutions and explore what the experts are doing to effectively implement a variety of technology and productivity related projects.

These case studies provide examples of how knowledgeable solution providers have used technology, processes and people to create effective and successful implementations in real-world situations. Case studies can be completed by filling out a simple online form where you can outline the project title, abstract, and full story in 1500 words or less; upload photos, videos and a logo.

Click here to visit the Case Study Database and upload your case study.

Maintaining low data center PUE; Using eco mode in UPS systems; Commissioning electrical and power systems; Exploring dc power distribution alternatives
Synchronizing industrial Ethernet networks; Selecting protocol conversion gateways; Integrating HMIs with PLCs and PACs
Why manufacturers need to see energy in a different light: Current approaches to energy management yield quick savings, but leave plant managers searching for ways of improving on those early gains.

Annual Salary Survey

Participate in the 2013 Salary Survey

In a year when manufacturing continued to lead the economic rebound, it makes sense that plant manager bonuses rebounded. Plant Engineering’s annual Salary Survey shows both wages and bonuses rose in 2012 after a retreat the year before.

Average salary across all job titles for plant floor management rose 3.5% to $95,446, and bonus compensation jumped to $15,162, a 4.2% increase from the 2010 level and double the 2011 total, which showed a sharp drop in bonus.

2012 Salary Survey Analysis

2012 Salary Survey Results

Maintenance and reliability tips and best practices from the maintenance and reliability coaches at Allied Reliability Group.
The One Voice for Manufacturing blog reports on federal public policy issues impacting the manufacturing sector. One Voice is a joint effort by the National Tooling and Machining...
The Society for Maintenance and Reliability Professionals an organization devoted...
Join this ongoing discussion of machine guarding topics, including solutions assessments, regulatory compliance, gap analysis...
IMS Research, recently acquired by IHS Inc., is a leading independent supplier of market research and consultancy to the global electronics industry.
Maintenance is not optional in manufacturing. It’s a profit center, driving productivity and uptime while reducing overall repair costs.
The Lachance on CMMS blog is about current maintenance topics. Blogger Paul Lachance is president and chief technology officer for Smartware Group.