Ways to boost long-term facility performance with systems integration

Look at process-centric systems integration to prioritize core operational requirements that safeguard project budgets and long-term facility performance.

Learning objectives

  • Differentiate between traditional linear project management and a requirements-driven systems integration approach to identify potential risks in facility design.
  • Analyze the five pillars of successful integration — Technology, Automation, Stakeholder Alignment, Capital Investment and Data Integrity.
  • Evaluate a five-step life cycle for transitioning from conceptual process needs to a fully commissioned, operational asset.

Systems integrator insights

  • A systems integrator helps manufacturers avoid costly misalignment by using a process-centric, inside-out approach that designs the facility around the specific needs of the test or production process rather than around building size or isolated equipment decisions.
  • Across planning, design, construction, commissioning and future expansion, the systems integrator aligns technology, automation, stakeholders, capital strategy and data requirements so facilities operate efficiently, scale effectively and deliver the performance and insights companies need.
  • As industrial plants transition into hyper-connected hubs of automation and data, traditional building-first construction models are failing to meet technical demands.

In the current industrial landscape, research and development (R&D) and manufacturing expenditures have reached unprecedented levels, with global spending rising to an estimated $2.87 trillion in 2024 and trending toward a $3 trillion milestone in 2026. However, this investment often faces a common pitfall: the assumption that advanced hardware and software will naturally synchronize once the building is complete.

A process-centric approach flips the traditional model. Instead of fitting equipment into a predefined building footprint, the specific needs of the process, such as the “unit under test” or the production line, dictate the facility’s infrastructure. This methodology prevents the “outside-in” misalignment that frequently leads to expensive field changes, suboptimal workflows and missed data targets.

Manufacturing facility owners often start planning by focusing on building square footage or a specific piece of equipment, but this falls short of accounting for the complex relationship between the facility and the process it houses.

R&D test facilities have unique building requirements ranging from intricate foundations and complex large equipment to intense power necessities and tight control over temperature, sound, or vibrations. When the overarching goal is collecting vital data for decision-making, every piece of the facility must be designed, engineered and procured to meet the needs of that core process.

Figure 2: Modern systems integration prioritizes data integrity by using interoperable automation platforms to provide reliable and repeatable performance metrics. Courtesy: ACS
Figure 2: Modern systems integration prioritizes data integrity by using interoperable automation platforms to provide reliable and repeatable performance metrics. Courtesy: ACS

The evolution of systems integration

The development of modern industrial facilities has historically relied on a linear project management model where each phase of design and construction occurs in a strict and sequential order with very little technical crosstalk. In this siloed environment, the client was typically an organizational leader burdened with daily operational responsibilities who was forced to act as the primary interface and technical translator between equipment vendors, design firms and various contractors.

This fragmentation meant that vendors made decisions based on their specific equipment needs while architects made decisions based on building footprints, often without a holistic understanding of how those choices might conflict. Historically, there was a common and flawed assumption that systems integration would happen effortlessly as a natural byproduct of the long-established design-build process.

However, the late 1990s and early 2000s saw a dramatic increase in technological complexity. The rise of smart devices and advanced process technologies added layers of intricacy that required a more sophisticated approach. Modern systems integration (SI) has evolved from mere contractor implementation to a vertically integrated partnership. Systems integrators must now bring together complex systems, deep process application expertise and digital tools to optimize asset performance.

This evolution is vital as labor trends leave internal teams spread thin. When internal resources are scarce, clients simply do not have the time or personnel to dive deep into complex SI engineering requirements. An integrator specialist understands what it takes for the entire system to operate as intended, expediting the learning curve for companies and shortening the time until tests or production lines are running.

Figure 3: Front-end planning and process-centric design ensure that facility infrastructure is engineered to meet the specific technical requirements of the core equipment. Courtesy: ACS
Figure 3: Front-end planning and process-centric design ensure that facility infrastructure is engineered to meet the specific technical requirements of the core equipment. Courtesy: ACS

The five pillars of integrated excellence

To deliver a high-performance facility, SI must be managed through five strategic domains that serve as the backbone of the project.

1. Technology synchronization

Every facility has different goals based on the products it supports. R&D technology must incorporate everything required to create a simulated environment, including power necessities, temperature control, acoustics, vibration and data acquisition. Focusing on the core process first ensures the facility structure fits the technology perfectly, a concept often referred to as “inside-out” design.

Consider the automotive test space, where the process is typically centered around a load system like an electric dynamometer. These systems are often force-cooled and electrically powered, necessitating major upgrades to electrical infrastructure and significant heat rejection capacities like chillers, cooling towers and air-handlers. If the load system is upsized, the integration manager must look at the “hand-in-glove” fit between the equipment and the facility’s ability to handle that increased heat load or electrical draw.

2. Integrated automation

Test automation systems are critical for operational efficiency. Historically, a human was responsible for executing nearly all steps of a sequence. Modern automated testing relies on software, actuators and sensors to close control loops, allowing personnel to spend their time on higher-value analysis. Effective integration ensures that these automation initiatives maximize investment by delivering intuitive, flexible and reliable solutions.

The industrial internet of things and artificial intelligence have forced SI to evolve. A skilled systems integrator ensures that automated systems are not only interoperable but also secured. Integration of state-of-the-art software and data acquisition systems enhances cybersecurity and prevents potential attacks. Protecting industrial operations is a critical concern as manufacturing was identified as the most targeted industry for the fifth consecutive year, accounting for 27.7% of all cyber incidents globally in 2025. Effectively integrating these means ensuring mechanical, controls and instrumentation systems maximize the investment while protecting digital assets.

3. Stakeholder expectation management

Systems integrators bridge the gap between technical silos. It is the integrator’s job to initiate a discovery process with all stakeholders from end-users and data analysts to organizational leadership. Early, in-depth evaluation is necessary to identify and hone expectations that might otherwise be vague.

Client teams are often dedicated to their day jobs, product planning, development and manufacturing, which hinders their ability to devote the time required for a complex capital project. When leadership must balance the long-term commitment of a future asset against the pressures of daily operations, immediate operational needs will almost always take precedence. A systems integrator alleviates this pressure by providing dedicated technical oversight and keeping all parties aligned on the project’s technical goals.

4. Strategic capital investment

According to the Institute Project Management PMI Pulse of the Profession 2025 Report, high-performing projects — those where teams facilitate strategic decision-making — achieve significantly higher budget adherence. Strategic SI leverages front-end planning (FEP) to align technical requirements with organizational strategy, reducing failure rates compared to projects lacking this early alignment.

Investing in FEP early allows for maximum influence over the total project cost. An experience-based rough order of magnitude budget helps establish a data-driven path forward, minimizing risk before significant capital is committed. Furthermore, a process-centric view helps companies see the big picture beyond just the construction cost per square foot. It includes long-term operating costs, product flow efficiency and labor optimization over the life cycle of the facility.

5. Data-led design

The ultimate product of an R&D facility is data. This necessitates early specification of the required data acquisition systems and storage solutions. Keeping a process-centric focus means developing a data acquisition channel list early to create a “design freeze.”

A design freeze is a method used to mitigate the risks associated with potential change and keep the project focused. Studies show that design changes account for the vast majority of total cost deviation in construction projects; a design freeze controls these changes and ensures stages are completed on time. For example, when designing a battery test facility, both the client and systems integrator must understand the current and future voltage/current limits of the units under test to inform the location and integration of data equipment within the facility.

Figure 4: Rigorous commissioning and acceptance testing verify that the final facility aligns with the original process requirements and is ready for full operational use. Courtesy: ACS
Figure 4: Rigorous commissioning and acceptance testing verify that the final facility aligns with the original process requirements and is ready for full operational use. Courtesy: ACS

The life cycle of a process-driven project

Successful SI spans the entire project timeline, moving through five distinct phases.

Phase 1: Plan (FEP)

The planning phase is where the client and integrator define “acceptance criteria,” effectively answering what project success looks like. This includes analyzing requirements, constraints and the relationship between the facility and equipment. This phase is one of discovery, investigated on the front end rather than after the fact, informed by all involved parties including facility managers, operators and stakeholders.

Phase 2: Design (engineering and coordination)

With the plan in hand, the systems integrator bridges the information between the process systems and the facility design. Designing from the “inside out” ensures that the testing requirements and product goals drive the facility design rather than the other way around. Key tasks include specifying and procuring process equipment early; due to long lead times, this must happen at early stages to prevent project delays.

Phase 3: Build (technical execution)

During construction, the team works with skilled trades to ensure the conceptual design becomes reality. Scrutiny through the lens of SI is required to manage technical implementation across scope, schedule and budget. For fast-tracked projects, construction may begin before design is 100% complete; an integrator ensures that the best technical data is available to develop early site and foundation packages that still accommodate the final equipment needs.

Phase 4: Start it up (commissioning)

Bringing a facility to operational readiness is a team effort. The systems integrator performs comprehensive commissioning and acceptance testing based on the criteria established during the planning phase. This verification ensures the testing goals have been met and the final facility matches the design intent.

Phase 5: Use it (handover and training)

Handover is not done in a snap; it demands thorough documentation and dedicated training to ensure teams are ready to go. A project is only truly finished when the end users have the capabilities to acquire all the data required to meet their R&D or production goals effectively and safely.

Futureproofing through scalability

A process-centric design must account for the need for technology to scale or change. R&D throughput needs will inevitably increase. Incorporating future growth goals into technology decisions, whether hardware scalability or software data storage allows an organization to meet changing demands without major structural renovations.

For example, a customer might have a five-year plan for electrical upgrades. A systems integrator identifies how available electrical capacity in the current facility should be allocated for immediate needs versus reserved for future phases. By pushing goals from initial desires to possibilities in the next five to 10 years, a project’s budget is better allocated to sustain continued innovation well into the future.

Avoiding systems integrator pitfalls

Designing around a space plan or an “outside-in” strategy often results in a disjointed connection between process equipment and facility infrastructure. This can lead to suboptimal situations, such as a test cell layout where the test stand does not align with the door, requiring difficult and inefficient maneuvering of test articles. Without the holistic viewpoint of an SI specialist, these inefficiencies are often only discovered during construction or operation, leading to costly rework.

The process-centric approach addresses core conceptual requirements and physical facility constraints at the same time. By starting with a clear vision of the project’s primary objective, which represents the heart of the process, the team ensures the surrounding building is engineered specifically to support that core. This streamlined methodology guarantees that products are tested or manufactured safely and efficiently while providing companies with the high-quality data they need to bring their best innovations to market.

As industrial plants become more interconnected and data-driven, the role of a dedicated systems integrator is becoming a corporate standard. By adopting a process-centric strategy, manufacturers can ensure their facilities are flexible, scalable and capable of delivering the innovative products that drive market leadership. Organizations that harness the value of integration today are a significant step ahead of the competition, paving the path for SI to be the industry-accepted norm rather than the exception.

Matt Thiel, ACS, Verona, Wisconsin
By

Matt Thiel

Matt Thiel is Director, Integration Engineering at ACS. He leads a multidisciplinary team specializing in the integration of complex test equipment, facility workflow and commissioning for global leaders in the automotive, aerospace and manufacturing sectors.