When using a service support contract is a good idea

By waiting until a problem occurs before it is repaired, many issues arise. Understanding those problems help you to realize the benefits of having a service support contract in place.


By waiting until a problem occurs before it is repaired, many issues arise. Understanding those problems help you to realize the benefits of having a service support contract in place. Courtesy: L&S ElectricMany businesses tend to take a reactive stance when it comes to facilities maintenance. By waiting until a problem occurs before it is repaired, many issues arise. Understanding those problems help you to realize the benefits of having a service support contract in place.

One of the primary problems associated with waiting until a problem occurs is that it typically results in higher costs. By identifying the problem before it becomes a serious issue, you are likely able to repair the problem before the time that it becomes catastrophic. Also, any smaller problems that exist will likely affect other parts of the equipment, resulting in further damage.

Another issue associated with reactive maintenance is downtime. When an unexpected failure occurs at your facility, it is likely to lead to extensive downtime until the equipment can be repaired. Identifying the problem before it becomes too large may result in the ability to schedule the downtime when it is most convenient.

Service contract benefits

By putting the service contract into place, you will experience fewer problems at your facility. These agreements provide a guarantee that the personnel will be available, and you will be given priority status when any problems do occur. This faster response time will result in multiple benefits, especially when an emergency breakdown should happen to occur.

As part of the service support contract, annual system checks may also be completed. Some routine checkups could happen, but the following equipment is typically tied into a service contract, depending upon your facility. That equipment includes accumulators, filters, bladders, and calibration of governors. System troubleshooting may also take place, either when a problem arises or as part of a preventative maintenance program.

A service support contract may also include an extensive preventative maintenance program that is custom designed for your facility. This would also result in some significant benefits, and it will complement your existing maintenance program. Some of the advantages of a preventative maintenance program include the following:

  • Longer equipment life: The need to replace machinery or equipment prematurely is reduced because problems that arise within the equipment are often detected before they become a larger issue.
  • Equipment downtime: Because there is reduced amount of major repairs taking place at your facility, equipment downtime is also going to be reduced.
  • Scheduled downtime: Along with a lower rate of equipment downtime, you also have the possibility of scheduling downtime when equipment does need repair. This is in direct contrast to any unexpected, major malfunctions or breakdowns that would occur outside of a preventative maintenance program.
  • Safety: When the equipment is checked regularly through a preventative maintenance program, any factors that could lead to an unsafe working environment are often detected early. These can then be repaired so that the safety conditions are improved for everyone.

There are many benefits to having a service support contract in place. It is something that can benefit your business, both now and in the future.

- David Manney is a marketing administrator at L&S Electric. This article originally appeared on L&S Electric Watts New Blog. L&S Electric Inc. is a CFE Media content partner.

The Top Plant program honors outstanding manufacturing facilities in North America. View the 2015 Top Plant.
The Product of the Year program recognizes products newly released in the manufacturing industries.
Each year, a panel of Control Engineering and Plant Engineering editors and industry expert judges select the System Integrator of the Year Award winners in three categories.
Pipe fabrication and IIoT; 2017 Product of the Year finalists
The future of electrical safety; Four keys to RPM success; Picking the right weld fume option
A new approach to the Skills Gap; Community colleges may hold the key for manufacturing; 2017 Engineering Leaders Under 40
Control room technology innovation; Practical approaches to corrosion protection; Pipeline regulator revises quality programs
The cloud, mobility, and remote operations; SCADA and contextual mobility; Custom UPS empowering a secure pipeline
Infrastructure for natural gas expansion; Artificial lift methods; Disruptive technology and fugitive gas emissions
Power system design for high-performance buildings; mitigating arc flash hazards
VFDs improving motion control applications; Powering automation and IIoT wirelessly; Connecting the dots
Natural gas engines; New applications for fuel cells; Large engines become more efficient; Extending boiler life

Annual Salary Survey

Before the calendar turned, 2016 already had the makings of a pivotal year for manufacturing, and for the world.

There were the big events for the year, including the United States as Partner Country at Hannover Messe in April and the 2016 International Manufacturing Technology Show in Chicago in September. There's also the matter of the U.S. presidential elections in November, which promise to shape policy in manufacturing for years to come.

But the year started with global economic turmoil, as a slowdown in Chinese manufacturing triggered a worldwide stock hiccup that sent values plummeting. The continued plunge in world oil prices has resulted in a slowdown in exploration and, by extension, the manufacture of exploration equipment.

Read more: 2015 Salary Survey

Maintenance and reliability tips and best practices from the maintenance and reliability coaches at Allied Reliability Group.
The One Voice for Manufacturing blog reports on federal public policy issues impacting the manufacturing sector. One Voice is a joint effort by the National Tooling and Machining...
The Society for Maintenance and Reliability Professionals an organization devoted...
Join this ongoing discussion of machine guarding topics, including solutions assessments, regulatory compliance, gap analysis...
IMS Research, recently acquired by IHS Inc., is a leading independent supplier of market research and consultancy to the global electronics industry.
Maintenance is not optional in manufacturing. It’s a profit center, driving productivity and uptime while reducing overall repair costs.
The Lachance on CMMS blog is about current maintenance topics. Blogger Paul Lachance is president and chief technology officer for Smartware Group.
The maintenance journey has been a long, slow trek for most manufacturers and has gone from preventive maintenance to predictive maintenance.
This digital report explains how plant engineers and subject matter experts (SME) need support for time series data and its many challenges.
This digital report will explore several aspects of how IIoT will transform manufacturing in the coming years.
Maintenance Manager; California Oils Corp.
Associate, Electrical Engineering; Wood Harbinger
Control Systems Engineer; Robert Bosch Corp.
This course focuses on climate analysis, appropriateness of cooling system selection, and combining cooling systems.
This course will help identify and reveal electrical hazards and identify the solutions to implementing and maintaining a safe work environment.
This course explains how maintaining power and communication systems through emergency power-generation systems is critical.
click me