Jim Fulcher

Articles

Workforce Development August 1, 2008

Advanced Technology Services: Plant technicians move from memory reliance to knowledge database advantage

Many companies periodically contemplate creating a database to capture the so-called “tribal knowledge” of employees. That way, they reason, there would be a database containing details about processes, procedures, and previous experience for all employees to actively share instead of relying on the memory of more-experienced employees.

By Jim Fulcher