Jim Fulcher
Articles
Workforce Development
August 1, 2008
Advanced Technology Services: Plant technicians move from memory reliance to knowledge database advantage
Many companies periodically contemplate creating a database to capture the so-called “tribal knowledge” of employees. That way, they reason, there would be a database containing details about processes, procedures, and previous experience for all employees to actively share instead of relying on the memory of more-experienced employees.
By Jim Fulcher