Lee C. Bravener, Vice President, NQA, USA, Acton, MA

Articles

Workforce Development March 1, 2001

Instructional balance: The Yin and Yang of today’s quality management system

Implementing the proper ISO 9000 compliant quality management system requires the preparation, issuance, and control of immense quantities of command media, including procedures, work instructions, and checklists.

By Lee C. Bravener, Vice President, NQA, USA, Acton, MA