“Lean Management and the Role of Lean Leadership” is the firstJohn Shook, senior advisor to LEI and the first American to work as a manager in Toyota’s operations in Japan, will share the key characteristics of Lean management and leadership as he learned it at Toyota and other companies.

The webinar will address where management begins and ends; how value is created for the customer in the three key processes of any business: design, make and use; the links between a Lean Management System and traditional organizational structures; the role of Lean leaders as change agents; the “right” leadership style to support a Lean transformation; and the vital few leadership principles and practices at Toyota.

Interested viewers can go to www.lean.org to register for the webinar.

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