First things first

Step #1 in what will always be an iterative process is to evaluate where Plant Engineering Online currently stands in your eyes: The good, the bad, and the ugly.
By Len O'Neal August 1, 1998

Step #1 in what will always be an iterative process is to evaluate where Plant Engineering Online currently stands in your eyes: The good, the bad, and the ugly. The worst we can do is assume we are meeting your needs or that we know what should be changed to better meet your needs.

Granted, the abundance of knowledge existing within the organizations responsible for developing and supporting Plant Engineering magazine serves as a great resource for identifying improvement opportunities and potential solutions for Plant Engineering Online. Some solutions will even reach the implementation stage prior to receiving input from you, instead of relying on your feedback, usage, or lack thereof to qualify the solutions as successes or failures.

While there is nothing wrong with this approach — a method many people would consider proactive — it is important to occasionally take a step back and look at the big picture. This step means calling on you to not only evaluate what we’ve done in the past, but to help direct us in our future plans to provide web-related products and services needed to succeed in your job.

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