The mobile enterprise: AT&T unveils manufacturing-centric smart phones

09/22/2008


AT&T Inc. offers a new series of mobile-device applications that cater to companies in specific vertical industries, including manufacturing.
Companies can opt to have the new AT&T Mobile Enterprise Applications hosted in an AT&T data center, or they can run the applications on their own premises. Either way, the applications will be accessible through AT&T smart phones.
The AT&T Mobile Enterprise Applications support three primary business processes:
• Sales force automation, which provides sales organizations with a complete view across all facets of a customer relationship;
• Field force automation, which provides field service workers with bidirectional access to real-time customer, inventory, and other job-related information; and
• IT support, which empowers IT technicians with real-time, virtually anywhere access to time-sensitive, incident, and problem-management information.
These applications are supported by the Antenna Mobility Platform developed by Antenna Software . AT&T and Antenna Software tested these solutions by using them to enhance the mobility of AT&T own sales and field service organizations.
“CIOs and IT organizations are recognizing more than ever that mobility is going to impact every part of their operations and change the way business gets done,” says Jim Hemmer, president and CEO, Antenna Software. “Antenna is proud to deliver the technology that supports AT&T Mobile Enterprise Applications and to work with AT&T to help organizations embrace mobility solutions for real-time data interaction and collaboration.”
At least one large enterprise software supplier is endorsing A&T’s new solutions. “More of our customers are seeking ways to access and retrieve information from remote locations, and this new AT&T Mobile Enterprise Applications service provides a comprehensive way for them to do so,” says Anthony Lye, senior VP of Oracle CRM . “This new service leverages Oracle applications to ultimately enable remote workers to use their critical business applications from an AT&T mobile device.”
Over the past three years, AT&T has created an industry solutions mobility applications practice that is focused on delivering enhanced productivity through real-time information and location-based services to enterprises in select vertical industries.
“One of the key challenges for global organizations is managing the complexity of mobilizing multiple applications to many different and constantly evolving devices, with the added layer of dealing with multiple service providers to provide this capability,” says Ron Spears, group president, AT&T Global Business Services. “AT&T Mobile Enterprise Applications removes the complexity and provides the single point of contact to deliver mobile applications to companies virtually anytime, anywhere and regardless of device. That can only be good news for companies seeking to become more efficient while improving customer satisfaction.”





No comments
The Top Plant program honors outstanding manufacturing facilities in North America. View the 2013 Top Plant.
The Product of the Year program recognizes products newly released in the manufacturing industries.
The Engineering Leaders Under 40 program identifies and gives recognition to young engineers who...
The true cost of lubrication: Three keys to consider when evaluating oils; Plant Engineering Lubrication Guide; 11 ways to protect bearing assets; Is lubrication part of your KPIs?
Contract maintenance: 5 ways to keep things humming while keeping an eye on costs; Pneumatic systems; Energy monitoring; The sixth 'S' is safety
Transport your data: Supply chain information critical to operational excellence; High-voltage faults; Portable cooling; Safety automation isn't automatic
Case Study Database

Case Study Database

Get more exposure for your case study by uploading it to the Plant Engineering case study database, where end-users can identify relevant solutions and explore what the experts are doing to effectively implement a variety of technology and productivity related projects.

These case studies provide examples of how knowledgeable solution providers have used technology, processes and people to create effective and successful implementations in real-world situations. Case studies can be completed by filling out a simple online form where you can outline the project title, abstract, and full story in 1500 words or less; upload photos, videos and a logo.

Click here to visit the Case Study Database and upload your case study.

Maintaining low data center PUE; Using eco mode in UPS systems; Commissioning electrical and power systems; Exploring dc power distribution alternatives
Synchronizing industrial Ethernet networks; Selecting protocol conversion gateways; Integrating HMIs with PLCs and PACs
Why manufacturers need to see energy in a different light: Current approaches to energy management yield quick savings, but leave plant managers searching for ways of improving on those early gains.

Annual Salary Survey

Participate in the 2013 Salary Survey

In a year when manufacturing continued to lead the economic rebound, it makes sense that plant manager bonuses rebounded. Plant Engineering’s annual Salary Survey shows both wages and bonuses rose in 2012 after a retreat the year before.

Average salary across all job titles for plant floor management rose 3.5% to $95,446, and bonus compensation jumped to $15,162, a 4.2% increase from the 2010 level and double the 2011 total, which showed a sharp drop in bonus.

2012 Salary Survey Analysis

2012 Salary Survey Results

Maintenance and reliability tips and best practices from the maintenance and reliability coaches at Allied Reliability Group.
The One Voice for Manufacturing blog reports on federal public policy issues impacting the manufacturing sector. One Voice is a joint effort by the National Tooling and Machining...
The Society for Maintenance and Reliability Professionals an organization devoted...
Join this ongoing discussion of machine guarding topics, including solutions assessments, regulatory compliance, gap analysis...
IMS Research, recently acquired by IHS Inc., is a leading independent supplier of market research and consultancy to the global electronics industry.
Maintenance is not optional in manufacturing. It’s a profit center, driving productivity and uptime while reducing overall repair costs.
The Lachance on CMMS blog is about current maintenance topics. Blogger Paul Lachance is president and chief technology officer for Smartware Group.