The mobile enterprise: AT&T unveils manufacturing-centric smart phones

09/22/2008


AT&T Inc. offers a new series of mobile-device applications that cater to companies in specific vertical industries, including manufacturing.
Companies can opt to have the new AT&T Mobile Enterprise Applications hosted in an AT&T data center, or they can run the applications on their own premises. Either way, the applications will be accessible through AT&T smart phones.
The AT&T Mobile Enterprise Applications support three primary business processes:
• Sales force automation, which provides sales organizations with a complete view across all facets of a customer relationship;
• Field force automation, which provides field service workers with bidirectional access to real-time customer, inventory, and other job-related information; and
• IT support, which empowers IT technicians with real-time, virtually anywhere access to time-sensitive, incident, and problem-management information.
These applications are supported by the Antenna Mobility Platform developed by Antenna Software . AT&T and Antenna Software tested these solutions by using them to enhance the mobility of AT&T own sales and field service organizations.
“CIOs and IT organizations are recognizing more than ever that mobility is going to impact every part of their operations and change the way business gets done,” says Jim Hemmer, president and CEO, Antenna Software. “Antenna is proud to deliver the technology that supports AT&T Mobile Enterprise Applications and to work with AT&T to help organizations embrace mobility solutions for real-time data interaction and collaboration.”
At least one large enterprise software supplier is endorsing A&T’s new solutions. “More of our customers are seeking ways to access and retrieve information from remote locations, and this new AT&T Mobile Enterprise Applications service provides a comprehensive way for them to do so,” says Anthony Lye, senior VP of Oracle CRM . “This new service leverages Oracle applications to ultimately enable remote workers to use their critical business applications from an AT&T mobile device.”
Over the past three years, AT&T has created an industry solutions mobility applications practice that is focused on delivering enhanced productivity through real-time information and location-based services to enterprises in select vertical industries.
“One of the key challenges for global organizations is managing the complexity of mobilizing multiple applications to many different and constantly evolving devices, with the added layer of dealing with multiple service providers to provide this capability,” says Ron Spears, group president, AT&T Global Business Services. “AT&T Mobile Enterprise Applications removes the complexity and provides the single point of contact to deliver mobile applications to companies virtually anytime, anywhere and regardless of device. That can only be good news for companies seeking to become more efficient while improving customer satisfaction.”





No comments
The Top Plant program honors outstanding manufacturing facilities in North America. View the 2015 Top Plant.
The Product of the Year program recognizes products newly released in the manufacturing industries.
The Engineering Leaders Under 40 program identifies and gives recognition to young engineers who...
Your leaks start here: Take a disciplined approach with your hydraulic system; U.S. presence at Hannover Messe a rousing success
Hannover Messe 2016: Taking hold of the future - Partner Country status spotlights U.S. manufacturing; Honoring manufacturing excellence: The 2015 Product of the Year Winners
Inside IIoT: How technology, strategy can improve your operation; Dry media or web scrubber?; Six steps to design a PM program
Getting to the bottom of subsea repairs: Older pipelines need more attention, and operators need a repair strategy; OTC preview; Offshore production difficult - and crucial
Digital oilfields: Integrated HMI/SCADA systems enable smarter data acquisition; Real-world impact of simulation; Electric actuator technology prospers in production fields
Special report: U.S. natural gas; LNG transport technologies evolve to meet market demand; Understanding new methane regulations; Predictive maintenance for gas pipeline compressors
Warehouse winter comfort: The HTHV solution; Cooling with natural gas; Plastics industry booming
Managing automation upgrades, retrofits; Making technical, business sense; Ensuring network cyber security
Designing generator systems; Using online commissioning tools; Selective coordination best practices

Annual Salary Survey

Before the calendar turned, 2016 already had the makings of a pivotal year for manufacturing, and for the world.

There were the big events for the year, including the United States as Partner Country at Hannover Messe in April and the 2016 International Manufacturing Technology Show in Chicago in September. There's also the matter of the U.S. presidential elections in November, which promise to shape policy in manufacturing for years to come.

But the year started with global economic turmoil, as a slowdown in Chinese manufacturing triggered a worldwide stock hiccup that sent values plummeting. The continued plunge in world oil prices has resulted in a slowdown in exploration and, by extension, the manufacture of exploration equipment.

Read more: 2015 Salary Survey

Maintenance and reliability tips and best practices from the maintenance and reliability coaches at Allied Reliability Group.
The One Voice for Manufacturing blog reports on federal public policy issues impacting the manufacturing sector. One Voice is a joint effort by the National Tooling and Machining...
The Society for Maintenance and Reliability Professionals an organization devoted...
Join this ongoing discussion of machine guarding topics, including solutions assessments, regulatory compliance, gap analysis...
IMS Research, recently acquired by IHS Inc., is a leading independent supplier of market research and consultancy to the global electronics industry.
Maintenance is not optional in manufacturing. It’s a profit center, driving productivity and uptime while reducing overall repair costs.
The Lachance on CMMS blog is about current maintenance topics. Blogger Paul Lachance is president and chief technology officer for Smartware Group.
This article collection contains several articles on the vital role that compressed air plays in manufacturing plants.
This article collection contains several articles on the Industrial Internet of Things (IIoT) and how it is transforming manufacturing.
This article collection contains several articles on strategic maintenance and understanding all the parts of your plant.
click me