Tap into knowledge of expert personnel

A new report from the Electric Power Research Institute (EPRI) provides guidance for capturing the valuable knowledge of expert personnel and transferring it to others in order to help mitigate potentially negative consequences when workers leave a job or are otherwise unavailable. The rapidly changing industry environment, combined with the aging of the "baby boom" generation, poses a grow...

10/15/2002


A new report from the Electric Power Research Institute (EPRI) provides guidance for capturing the valuable knowledge of expert personnel and transferring it to others in order to help mitigate potentially negative consequences when workers leave a job or are otherwise unavailable.

The rapidly changing industry environment, combined with the aging of the "baby boom" generation, poses a growing challenge to the energy industry. Many experienced, highly knowledgeable managers and workers are departing, or soon will be, due to retirement, job transfers, downsizing, and other reasons. Furthermore, those experts who remain are not always around when they're needed, resulting in potentially negative economic, environmental, and safety consequences.

Expert personnel are extremely valuable assets to an organization because they harbor unique and specialized knowledge that enables them to perform tasks more efficiently and effectively than other employees.

The EPRI report, "Guidelines for Capturing Valuable Undocumented Knowledge from Energy Industry Personnel" (1004663), outlines a practical process for capturing tacit knowledge.

Developed from extensive background research and from field-testing activities conducted during 2001, the report characterizes techniques for eliciting valuable knowledge from experts, storing it in useful and accessible ways, and presenting it to less experienced workers in a manner that will help them perform routine tasks or tackle difficult ones.

The report culminates a three-year study by EPRI's Strategic Human Performance Program to address growing concerns about workforce turnover and demographics within the energy industry. Its practical guidelines for the capture, storage, retrieval, and presentation of undocumented knowledge should also prove useful in many other industries.





No comments
The Top Plant program honors outstanding manufacturing facilities in North America. View the 2015 Top Plant.
The Product of the Year program recognizes products newly released in the manufacturing industries.
The Engineering Leaders Under 40 program identifies and gives recognition to young engineers who...
2016 Product of the Year; Diagnose bearing failures; Asset performance management; Testing dust collector performance measures
Safety for 18 years, warehouse maintenance tips, Ethernet and the IIoT, GAMS 2016 recap
2016 Engineering Leaders Under 40; Future vision: Where is manufacturing headed?; Electrical distribution, redefined
SCADA at the junction, Managing risk through maintenance, Moving at the speed of data
Safety at every angle, Big Data's impact on operations, bridging the skills gap
The digital oilfield: Utilizing Big Data can yield big savings; Virtualization a real solution; Tracking SIS performance
Applying network redundancy; Overcoming loop tuning challenges; PID control and networks
Driving motor efficiency; Preventing arc flash in mission critical facilities; Integrating alternative power and existing electrical systems
Package boilers; Natural gas infrared heating; Thermal treasure; Standby generation; Natural gas supports green efforts

Annual Salary Survey

Before the calendar turned, 2016 already had the makings of a pivotal year for manufacturing, and for the world.

There were the big events for the year, including the United States as Partner Country at Hannover Messe in April and the 2016 International Manufacturing Technology Show in Chicago in September. There's also the matter of the U.S. presidential elections in November, which promise to shape policy in manufacturing for years to come.

But the year started with global economic turmoil, as a slowdown in Chinese manufacturing triggered a worldwide stock hiccup that sent values plummeting. The continued plunge in world oil prices has resulted in a slowdown in exploration and, by extension, the manufacture of exploration equipment.

Read more: 2015 Salary Survey

Maintenance and reliability tips and best practices from the maintenance and reliability coaches at Allied Reliability Group.
The One Voice for Manufacturing blog reports on federal public policy issues impacting the manufacturing sector. One Voice is a joint effort by the National Tooling and Machining...
The Society for Maintenance and Reliability Professionals an organization devoted...
Join this ongoing discussion of machine guarding topics, including solutions assessments, regulatory compliance, gap analysis...
IMS Research, recently acquired by IHS Inc., is a leading independent supplier of market research and consultancy to the global electronics industry.
Maintenance is not optional in manufacturing. It’s a profit center, driving productivity and uptime while reducing overall repair costs.
The Lachance on CMMS blog is about current maintenance topics. Blogger Paul Lachance is president and chief technology officer for Smartware Group.
This article collection contains several articles on the vital role of plant safety and offers advice on best practices.
This article collection contains several articles on the Industrial Internet of Things (IIoT) and how it is transforming manufacturing.
This article collection contains several articles on strategic maintenance and understanding all the parts of your plant.
click me