Quality ensured by dispute resolution program
National Environmental Balancing Bureau launches customer-focused quality assurance resource, which provides customers with a single source of prompt, professional project support.
The National Environmental Balancing Bureau (NEBB) has introduced an enhanced Quality Assurance Program (QAP) to ensure swift, single-source mediation and resolution of disputes between NEBB professionals and their customers.
Under the QAP, NEBB will intervene on any project if the customer feels that a NEBB certified firm has failed to perform in accordance with NEBB Procedural Standards. An owner or project representative need only call or write the NEBB national office or local NEBB chapter to request assistance.
NEBB’s QAP applies to all projects that have been specified for completion in accordance with NEBB’s applicable Procedural Standards and delivered by a NEBB Certified firm in good standing. NEBB will issue Conformance Certification Certificates when called for in specifications and applied for by a NEBB Certified firm; however, a certificate is not a requirement to seek assistance under NEBB’s QAP.
Annual Salary Survey
After almost a decade of uncertainty, the confidence of plant floor managers is soaring. Even with a number of challenges and while implementing new technologies, there is a renewed sense of optimism among plant managers about their business and their future.
The respondents to the 2014 Plant Engineering Salary Survey come from throughout the U.S. and serve a variety of industries, but they are uniform in their optimism about manufacturing. This year’s survey found 79% consider manufacturing a secure career. That’s up from 75% in 2013 and significantly higher than the 63% figure when Plant Engineering first started asking that question a decade ago.