Process outsourcing: Siemens to manage NIKE’s IT operations

Siemens IT Solutions and Services has been awarded a 5-year contract to provide end-user outsourcing services to NIKE, Inc., the world's leading designer, marketer, and distributor of athletic footwear, apparel, equipment, and accessories.

05/30/2008


Siemens IT Solutions and Services has been awarded a 5-year contract to provide end-user outsourcing services to Nike, Inc ., the world's leading designer, marketer, and distributor of athletic footwear, apparel, equipment, and accessories.
As part of the agreement, Siemens will supply infrastructure outsourcing services, including global program management and service desk support services and asset management, as well as other services personalized for the Nike environment.
Siemens will leverage its proprietary SieQuence solution, a suite of services that align IT strategy with business strategy by integrating people, processes, and technology. This offer is designed to supply clients with a higher level of availability and productivity.
"We believe that this partnership with Siemens will deliver scalable and consistent services to our employee's worldwide," said Roland Paanakker, Nike VP and CIO. "When fully rolled out, Siemens will support 11 languages and ensure end-to-end resolution to all incidents and service requests."
Siemens IT Solutions and Services is an internationally leading provider of IT solutions and services. It covers the entire IT service chain from a single source, from consulting to system integration, to the management of IT infrastructures. In addition, Siemens IT Solutions and Services offers software development and IT solutions. The Siemens division employs around 43,000 people and posted annual sales of about $7.5 billion USD in fiscal year 2007.
"We're pleased to have the opportunity to provide Nike, and their employees, with best in class end user support services," said John McKenna, Siemens CEO. "Just as Nike is focused on bringing innovation to every athlete in the world, Siemens will now focus on bringing innovation and continuous improvement to Nike's end-user environment, enabling the Nike leadership team to focus on meeting their business goals."





No comments
The Top Plant program honors outstanding manufacturing facilities in North America. View the 2015 Top Plant.
The Product of the Year program recognizes products newly released in the manufacturing industries.
The Engineering Leaders Under 40 program identifies and gives recognition to young engineers who...
2016 Engineering Leaders Under 40; Future vision: Where is manufacturing headed?; Electrical distribution, redefined
Strategic outsourcing delivers efficiency; Sleeve bearing clearance; Causes of water hammer; Improve air quality; Maintenance safety; GAMS preview
World-class maintenance: The three keys to success - Deploy people, process and technology; 2016 Lubrication Guide; Why hydraulic systems get hot
Flexible offshore fire protection; Big Data's impact on operations; Bridging the skills gap; Identifying security risks
The digital oilfield: Utilizing Big Data can yield big savings; Virtualization a real solution; Tracking SIS performance
Getting to the bottom of subsea repairs: Older pipelines need more attention, and operators need a repair strategy; OTC preview; Offshore production difficult - and crucial
Applying network redundancy; Overcoming loop tuning challenges; PID control and networks
Driving motor efficiency; Preventing arc flash in mission critical facilities; Integrating alternative power and existing electrical systems
Package boilers; Natural gas infrared heating; Thermal treasure; Standby generation; Natural gas supports green efforts

Annual Salary Survey

Before the calendar turned, 2016 already had the makings of a pivotal year for manufacturing, and for the world.

There were the big events for the year, including the United States as Partner Country at Hannover Messe in April and the 2016 International Manufacturing Technology Show in Chicago in September. There's also the matter of the U.S. presidential elections in November, which promise to shape policy in manufacturing for years to come.

But the year started with global economic turmoil, as a slowdown in Chinese manufacturing triggered a worldwide stock hiccup that sent values plummeting. The continued plunge in world oil prices has resulted in a slowdown in exploration and, by extension, the manufacture of exploration equipment.

Read more: 2015 Salary Survey

Maintenance and reliability tips and best practices from the maintenance and reliability coaches at Allied Reliability Group.
The One Voice for Manufacturing blog reports on federal public policy issues impacting the manufacturing sector. One Voice is a joint effort by the National Tooling and Machining...
The Society for Maintenance and Reliability Professionals an organization devoted...
Join this ongoing discussion of machine guarding topics, including solutions assessments, regulatory compliance, gap analysis...
IMS Research, recently acquired by IHS Inc., is a leading independent supplier of market research and consultancy to the global electronics industry.
Maintenance is not optional in manufacturing. It’s a profit center, driving productivity and uptime while reducing overall repair costs.
The Lachance on CMMS blog is about current maintenance topics. Blogger Paul Lachance is president and chief technology officer for Smartware Group.
This article collection contains several articles on the vital role that compressed air plays in manufacturing plants.
This article collection contains several articles on the Industrial Internet of Things (IIoT) and how it is transforming manufacturing.
This article collection contains several articles on strategic maintenance and understanding all the parts of your plant.
click me