Online automation support seven languages
Rockwell Automation's online support, Knowledgebase, is available in seven languages: English, French, Spanish, German, Italian, Portguese and Chinese to help customers globally.
As the popularity of online support resources continues to grow, Rockwell Automation now offers its online support Knowledgebase in seven languages, allowing customers to find the support they need in the language they prefer. This helps address the needs of a global market working to accommodate increasingly diverse workforce demographics.
The Knowledgebase, included with TechConnect support agreements, is now available in English, French, Spanish, German, Italian, Portuguese and Chinese, providing customers with access to nearly 40,000 technical notes, documents and solutions in their preferred language. In addition, customers can submit questions and chat live with our Technical Support engineers in their local language. They can also engage in peer-to-peer conversations to share engineering tips and best practices via interactive forums as part of the Rockwell Automation Support Center.
- Edited by Chris Vavra, Control Engineering, www.controleng.com
Case Study Database
Get more exposure for your case study by uploading it to the Plant Engineering case study database, where end-users can identify relevant solutions and explore what the experts are doing to effectively implement a variety of technology and productivity related projects.
These case studies provide examples of how knowledgeable solution providers have used technology, processes and people to create effective and successful implementations in real-world situations. Case studies can be completed by filling out a simple online form where you can outline the project title, abstract, and full story in 1500 words or less; upload photos, videos and a logo.
Click here to visit the Case Study Database and upload your case study.
Annual Salary Survey
In a year when manufacturing continued to lead the economic rebound, it makes sense that plant manager bonuses rebounded. Plant Engineering’s annual Salary Survey shows both wages and bonuses rose in 2012 after a retreat the year before.
Average salary across all job titles for plant floor management rose 3.5% to $95,446, and bonus compensation jumped to $15,162, a 4.2% increase from the 2010 level and double the 2011 total, which showed a sharp drop in bonus.