Online automation support seven languages
Rockwell Automation's online support, Knowledgebase, is available in seven languages: English, French, Spanish, German, Italian, Portguese and Chinese to help customers globally.
As the popularity of online support resources continues to grow, Rockwell Automation now offers its online support Knowledgebase in seven languages, allowing customers to find the support they need in the language they prefer. This helps address the needs of a global market working to accommodate increasingly diverse workforce demographics.
The Knowledgebase, included with TechConnect support agreements, is now available in English, French, Spanish, German, Italian, Portuguese and Chinese, providing customers with access to nearly 40,000 technical notes, documents and solutions in their preferred language. In addition, customers can submit questions and chat live with our Technical Support engineers in their local language. They can also engage in peer-to-peer conversations to share engineering tips and best practices via interactive forums as part of the Rockwell Automation Support Center.
- Edited by Chris Vavra, Control Engineering, www.controleng.com
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Annual Salary Survey
Before the calendar turned, 2016 already had the makings of a pivotal year for manufacturing, and for the world.
There were the big events for the year, including the United States as Partner Country at Hannover Messe in April and the 2016 International Manufacturing Technology Show in Chicago in September. There's also the matter of the U.S. presidential elections in November, which promise to shape policy in manufacturing for years to come.
But the year started with global economic turmoil, as a slowdown in Chinese manufacturing triggered a worldwide stock hiccup that sent values plummeting. The continued plunge in world oil prices has resulted in a slowdown in exploration and, by extension, the manufacture of exploration equipment.
Read more: 2015 Salary Survey