Not just for maintenance: How CMMS benefits other functions, Part II
In the first part of our series, we examined how engineering and quality personnel interface with CMMS to correct an issue with a volumetric feeder before a breakdown occurs leveraging predictive maintenance. Now Part II delves into how other areas of an organization, like Sales and Environmental Health & Safety (EH&S), can also gain from routine CMMS access along with Engineering, Quality, Operations, Supply Chain, Maintenance and Human Resources with different CMMS user type roles.
Say a facility tour was hosted the other week by your sales team. A sales manager noticed a potential “nip point,” and wanted to react quickly to this safety hazard. He submits a maintenance request into your CMMS, which becomes automatically routed to your maintenance scheduler to review the details of the request, including its priority level. The scheduler approves the request, converts it to a work order and sets the job plan. The plan involves an estimated number of hours as well as the skills and materials required. Because it’s a safety-related work order, the maintenance scheduler includes your EHS technician along with your maintenance technician when the work order is assigned.
After receiving an automatic e-mail notification of the assigned work order and viewing it on his CMMS dashboard, your maintenance technician and EHS technician get to work. The EHS tech looks up the safety program surrounding this particular machine and notes an engineering control deficiency. In the meantime, the sales team wants to schedule another facility tour. The sales manager logs into your CMMS to see the current status of his maintenance request and notes that it’s still a Work-In-Progress (WIP). The facility tour is delayed for the time being.
The maintenance tech, meanwhile, performs the work to safeguard the machine. He documents the task steps, material and actual labor time used and signs off on his work. The EHS tech updates the existing safety program to include any extra precautions as a result of this work. The work order now has a “Complete Pending” status and is instantly routed to an engineer for approval. The engineer receives an e-mail notification and sees the pending work order approval on her dashboard and investigates. She verifies the work performed and approves the work order, which then receives a “Complete Approved” status. An e-mail and dashboard notification is then distributed to the maintenance scheduler, maintenance technician, EHS technician, and the sales manager. A new facility tour is added to the calendar, and the maintenance and EHS teams move onto the next project.
By working within the same CMMS, many different functions can rely on a single “version of the truth” and cut down on productivity and communication drains. Sales and EH&S, for instance, can collaborate effectively without unnecessarily infringing on one another’s time to get machines and facilities safe and operational. Check in with Maintenance Matters for Part III of “Not Just for Maintenance: How CMMS Benefits Other Functions” – coming soon!
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Annual Salary Survey
Before the calendar turned, 2016 already had the makings of a pivotal year for manufacturing, and for the world.
There were the big events for the year, including the United States as Partner Country at Hannover Messe in April and the 2016 International Manufacturing Technology Show in Chicago in September. There's also the matter of the U.S. presidential elections in November, which promise to shape policy in manufacturing for years to come.
But the year started with global economic turmoil, as a slowdown in Chinese manufacturing triggered a worldwide stock hiccup that sent values plummeting. The continued plunge in world oil prices has resulted in a slowdown in exploration and, by extension, the manufacture of exploration equipment.
Read more: 2015 Salary Survey