IQS quality solution remakes automotive supply chain in U.S., then China

Bloomfield Hills, Mich.-based Cequent Group, which makes automotive towing systems, trailer parts, and associated brake and electrical components, recently rolled out an enterprise quality management system from IQS to its Chinese supplier base. Embedded in Cequent's U.S. manufacturing operations since 2002, the intention was to duplicate the system's success in establishing both a formal quali...

03/01/2008


Bloomfield Hills, Mich.-based Cequent Group , which makes automotive towing systems, trailer parts, and associated brake and electrical components, recently rolled out an enterprise quality management system from IQS to its Chinese supplier base. Embedded in Cequent's U.S. manufacturing operations since 2002, the intention was to duplicate the system's success in establishing both a formal quality management system as well as a significant reduction in defects.

Back in 2002, Cequent's manufacturing operation in Tekonsha, Mich., had been given a matter of months to



"Chinese suppliers tend to respond to the quality problems by throwing inspection labor and rework at them, rather than relying on quality management and quality processes."

—Kreg Kukor, director of global quality systems, Cequent

install a quality system that was compliant with the Ford Q1:2002 standard, recalls Kreg Kukor, Cequent's director of global quality systems. With the Tekonsha business then up for sale by its previous owners, funding was tight, and IQS' ASP-based business model was attractive, he explains.

So too was the associated speed of implementation. “We had the data loaded in two weeks, and five days later we were operational.”

Parts-per-million defect levels, then running at 4,200 per month, fell to 369 per month after just nine months, and now average 50 per month. Those same benefits were attractive in terms of Cequent's Chinese suppliers, explains Kukor.

“Not only were quality defects from our Chinese suppliers running at a thousand times our U.S. rate, but Chinese suppliers tend to respond to the quality problems by throwing inspection labor and rework at them, rather than relying on quality management and quality processes,” he says.

The U.S. deployment was rapid, with Cequent's first Chinese supplier going live on a transaction-entering basis within 24 hours. The parts-per-million monthly defect levels have fallen from 33,555 to below 300, says Kukor, and 97.5 percent of product destined for Cequent now moves through the Chinese plants without incurring rework.

“IQS made it possible for us to develop a robust quality management process for suppliers that we can quickly replicate across our entire global supply chain,” concludes Kukor. “Our suppliers appreciate the effort we put into our supplier quality management program. It improved their own performance, and secured long-term business relationships with us.”





No comments
The Top Plant program honors outstanding manufacturing facilities in North America. View the 2015 Top Plant.
The Product of the Year program recognizes products newly released in the manufacturing industries.
The Engineering Leaders Under 40 program identifies and gives recognition to young engineers who...
Prescriptive maintenance; Hannover Messe 2017 recap; Reduce welding errors
Safety standards and electrical test instruments; Product of the Year winners; Easy and safe electrical design
Safer human-robot collaboration; 2017 Maintenance Survey; Digital Training; Converting your lighting system
Mobility as the means to offshore innovation; Preventing another Deepwater Horizon; ROVs as subsea robots; SCADA and the radio spectrum
Future of oil and gas projects; Reservoir models; The importance of SCADA to oil and gas
Big Data and bigger solutions; Tablet technologies; SCADA developments
Automation modernization; Predictive analytics enable open connectivity; System integration success; Automation turns home brewer into brew house
Commissioning electrical systems; Designing emergency and standby generator systems; Paralleling switchgear generator systems
Natural gas for tomorrow's fleets; Colleges and universities moving to CHP; Power and steam and frozen foods

Annual Salary Survey

Before the calendar turned, 2016 already had the makings of a pivotal year for manufacturing, and for the world.

There were the big events for the year, including the United States as Partner Country at Hannover Messe in April and the 2016 International Manufacturing Technology Show in Chicago in September. There's also the matter of the U.S. presidential elections in November, which promise to shape policy in manufacturing for years to come.

But the year started with global economic turmoil, as a slowdown in Chinese manufacturing triggered a worldwide stock hiccup that sent values plummeting. The continued plunge in world oil prices has resulted in a slowdown in exploration and, by extension, the manufacture of exploration equipment.

Read more: 2015 Salary Survey

Maintenance and reliability tips and best practices from the maintenance and reliability coaches at Allied Reliability Group.
The One Voice for Manufacturing blog reports on federal public policy issues impacting the manufacturing sector. One Voice is a joint effort by the National Tooling and Machining...
The Society for Maintenance and Reliability Professionals an organization devoted...
Join this ongoing discussion of machine guarding topics, including solutions assessments, regulatory compliance, gap analysis...
IMS Research, recently acquired by IHS Inc., is a leading independent supplier of market research and consultancy to the global electronics industry.
Maintenance is not optional in manufacturing. It’s a profit center, driving productivity and uptime while reducing overall repair costs.
The Lachance on CMMS blog is about current maintenance topics. Blogger Paul Lachance is president and chief technology officer for Smartware Group.
Featured articles highlight technologies that enable the Industrial Internet of Things, IIoT-related products and strategies to get data more easily to the user.
Compressed air plays a vital role in most manufacturing plants, and availability of compressed air is crucial to a wide variety of operations.
This digital report will explore several aspects of how IIoT will transform manufacturing in the coming years.
Maintenance Manager; California Oils Corp.
Associate, Electrical Engineering; Wood Harbinger
Control Systems Engineer; Robert Bosch Corp.
This course focuses on climate analysis, appropriateness of cooling system selection, and combining cooling systems.
This course will help identify and reveal electrical hazards and identify the solutions to implementing and maintaining a safe work environment.
This course explains how maintaining power and communication systems through emergency power-generation systems is critical.
click me