Improving customer service in volatile market
Automotive and industrial manufacturers turn to integrated IT platforms.
In volatile markets, superior customer service is a strategic imperative. For companies in competitive industries—like automotive and industrial equipment manufacturers—the best way of maintaining high customer service levels is providing access to real-time information about the movement of goods to everyone in the enterprise.
The problem is most ERP and supply chain software inhibits this type of widespread information sharing. Highly integrated systems provide all of the information needed to support confident decision making. The best of these systems also come with a familiar user interface, making it easier for workers communicating with customers and suppliers to always find the exact information they need at any given time.
Attend this Manufacturing Business Technology broadcast to learn how your company can use such a platform to win favor with your customers.
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Annual Salary Survey
Before the calendar turned, 2016 already had the makings of a pivotal year for manufacturing, and for the world.
There were the big events for the year, including the United States as Partner Country at Hannover Messe in April and the 2016 International Manufacturing Technology Show in Chicago in September. There's also the matter of the U.S. presidential elections in November, which promise to shape policy in manufacturing for years to come.
But the year started with global economic turmoil, as a slowdown in Chinese manufacturing triggered a worldwide stock hiccup that sent values plummeting. The continued plunge in world oil prices has resulted in a slowdown in exploration and, by extension, the manufacture of exploration equipment.
Read more: 2015 Salary Survey