Global enterprise application company acquires mobility, service management applications provider

IFS has acquired 100% of Metrix LLC’s membership interests, strengthening IFS’s market position in the high-growth global Mobilty and Serive Management application market.

05/24/2012


IFSIFS has announced that it has signed an agreement with the owners of Metrix LLC (“Metrix”) to purchase 100% of the membership interests. The acquisition will further strengthen IFS’s market position in the high-growth global Mobility and Service Management application market.

Metrix was founded in 1980 in the U.S. and is 100% focused on providing advanced Mobility and Service Management applications. The company is headquartered in Waukesha, Wis. with subsidiaries in the Netherlands and Singapore.

The company generated net revenue of $8.7 million and EBITDA amounting to $1.3 million in the financial year ending Dec. 31, 2011.

Metrix has built a very strong position providing service management solutions to industries such as Asset and Capital Equipment, Telecommunications, High Tech and Medical Device Manufacturing, Transportation, and Third Party/Outsourced Field Service Operations. They have approximately 90 customers including many well-known brands such as the Ericsson Group, Motorola, Xerox, Space Engineering Services, DHL, Auto Windscreens, ITT, IMAX, Ingenico, Makino, and Sysmex.

The acquisition provides IFS with a state of the art, built–in, configurable and packaged mobile application for the field service market. This solution offers short time to value and a robust, mobile development framework which will add valuable mobile technology and experience to IFS. Metrix has provided mobile solutions to the field service market since 1991, and has continued to innovate to offer modern, leading-edge technology.

By combining IFS, Metrix, and IFS 360 Scheduling, a real-time workforce scheduling solution, IFS can realize strong revenue synergies as it gives IFS the most complete service management offering on the market - from a single vendor. IFS now provides both a broader service and project centric ERP solution for asset intensive industries (long life capital equipment), as well as a more customer-centric (contact center, workforce scheduling) solution for high volume service providers - both combined with a state-of-the-art on/off-line mobile application.

In addition, the acquisition further extends IFS’ existing cloud strategy. Metrix is available through multiple deployment options: On-premise, Software-as-a-Service (SaaS) or Software + Services.

IFS Americas will be responsible for integrating Metrix. President and CEO of IFS Americas, Cindy Jaudon, looks forward to welcoming both new customers and employees to IFS.

IFS expects that there will be a positive earnings impact from the acquisition in 2012.



No comments
The Top Plant program honors outstanding manufacturing facilities in North America. View the 2015 Top Plant.
The Product of the Year program recognizes products newly released in the manufacturing industries.
The Engineering Leaders Under 40 program identifies and gives recognition to young engineers who...
Hannover Messe 2016: Taking hold of the future - Partner Country status spotlights U.S. manufacturing; Honoring manufacturing excellence: The 2015 Product of the Year Winners
Inside IIoT: How technology, strategy can improve your operation; Dry media or web scrubber?; Six steps to design a PM program
World-class manufacturing: A recipe for success: Finding the right mix for a salad dressing line; 2015 Salary Survey: Manufacturing slump dims enthusiasm
Getting to the bottom of subsea repairs: Older pipelines need more attention, and operators need a repair strategy; OTC preview; Offshore production difficult - and crucial
Digital oilfields: Integrated HMI/SCADA systems enable smarter data acquisition; Real-world impact of simulation; Electric actuator technology prospers in production fields
Special report: U.S. natural gas; LNG transport technologies evolve to meet market demand; Understanding new methane regulations; Predictive maintenance for gas pipeline compressors
Warehouse winter comfort: The HTHV solution; Cooling with natural gas; Plastics industry booming
Managing automation upgrades, retrofits; Making technical, business sense; Ensuring network cyber security
Designing generator systems; Using online commissioning tools; Selective coordination best practices

Annual Salary Survey

Before the calendar turned, 2016 already had the makings of a pivotal year for manufacturing, and for the world.

There were the big events for the year, including the United States as Partner Country at Hannover Messe in April and the 2016 International Manufacturing Technology Show in Chicago in September. There's also the matter of the U.S. presidential elections in November, which promise to shape policy in manufacturing for years to come.

But the year started with global economic turmoil, as a slowdown in Chinese manufacturing triggered a worldwide stock hiccup that sent values plummeting. The continued plunge in world oil prices has resulted in a slowdown in exploration and, by extension, the manufacture of exploration equipment.

Read more: 2015 Salary Survey

Maintenance and reliability tips and best practices from the maintenance and reliability coaches at Allied Reliability Group.
The One Voice for Manufacturing blog reports on federal public policy issues impacting the manufacturing sector. One Voice is a joint effort by the National Tooling and Machining...
The Society for Maintenance and Reliability Professionals an organization devoted...
Join this ongoing discussion of machine guarding topics, including solutions assessments, regulatory compliance, gap analysis...
IMS Research, recently acquired by IHS Inc., is a leading independent supplier of market research and consultancy to the global electronics industry.
Maintenance is not optional in manufacturing. It’s a profit center, driving productivity and uptime while reducing overall repair costs.
The Lachance on CMMS blog is about current maintenance topics. Blogger Paul Lachance is president and chief technology officer for Smartware Group.
This article collection contains several articles on the vital role that compressed air plays in manufacturing plants.
This article collection contains several articles on the Industrial Internet of Things (IIoT) and how it is transforming manufacturing.
click me