Book encourages firms in crisis to look inside

Faced with a crisis, corporations typically respond by naming a panel of outside experts or by hiring high-priced consultants. But according to MIT Sloan Professor Janice Klein, author of True Change: How Outsiders on the Inside Get Things Done in Organizations (Jossey-Bass), such firms could be much better off and could even avert the crisis in the first place by enabling "outsider-insiders" w...

12/10/2004


Faced with a crisis, corporations typically respond by naming a panel of outside experts or by hiring high-priced consultants. But according to MIT Sloan Professor Janice Klein, author of True Change: How Outsiders on the Inside Get Things Done in Organizations (Jossey-Bass), such firms could be much better off and could even avert the crisis in the first place by enabling "outsider-insiders" within their own organizations — and by listening to them.

Klein said her book is aimed at two audiences. The first are these outsider-insiders themselves, people who work for an organization and see firsthand its problems and systemic weaknesses but don't know how or are unwilling to bring such information forward. Klein's second audience is made up of "executives and managers who see the value of these folks, but are frustrated because they haven't been able to utilize them."





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Annual Salary Survey

Before the calendar turned, 2016 already had the makings of a pivotal year for manufacturing, and for the world.

There were the big events for the year, including the United States as Partner Country at Hannover Messe in April and the 2016 International Manufacturing Technology Show in Chicago in September. There's also the matter of the U.S. presidential elections in November, which promise to shape policy in manufacturing for years to come.

But the year started with global economic turmoil, as a slowdown in Chinese manufacturing triggered a worldwide stock hiccup that sent values plummeting. The continued plunge in world oil prices has resulted in a slowdown in exploration and, by extension, the manufacture of exploration equipment.

Read more: 2015 Salary Survey

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