Online automation support seven languages
Rockwell Automation's online support, Knowledgebase, is available in seven languages: English, French, Spanish, German, Italian, Portguese and Chinese to help customers globally.
As the popularity of online support resources continues to grow, Rockwell Automation now offers its online support Knowledgebase in seven languages, allowing customers to find the support they need in the language they prefer. This helps address the needs of a global market working to accommodate increasingly diverse workforce demographics.
The Knowledgebase, included with TechConnect support agreements, is now available in English, French, Spanish, German, Italian, Portuguese and Chinese, providing customers with access to nearly 40,000 technical notes, documents and solutions in their preferred language. In addition, customers can submit questions and chat live with our Technical Support engineers in their local language. They can also engage in peer-to-peer conversations to share engineering tips and best practices via interactive forums as part of the Rockwell Automation Support Center.
- Edited by Chris Vavra, Control Engineering, www.controleng.com
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Annual Salary Survey
After almost a decade of uncertainty, the confidence of plant floor managers is soaring. Even with a number of challenges and while implementing new technologies, there is a renewed sense of optimism among plant managers about their business and their future.
The respondents to the 2014 Plant Engineering Salary Survey come from throughout the U.S. and serve a variety of industries, but they are uniform in their optimism about manufacturing. This year’s survey found 79% consider manufacturing a secure career. That’s up from 75% in 2013 and significantly higher than the 63% figure when Plant Engineering first started asking that question a decade ago.